Payment Policy

Effective Date: January 7, 2025

At PrimeFusionPC, we aim to provide a smooth and secure shopping experience for all our customers. Our payment policy outlines the various methods we accept, the security measures we employ, and the steps you should follow during the payment process. Please read the following information carefully to ensure a hassle-free transaction.

1. Accepted Payment Methods

We accept the following payment methods for purchases made through our website:

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: For added convenience, we also accept payments through PayPal, one of the most secure and widely used online payment systems.
  • Apple Pay & Google Pay: These mobile payment options are available for customers shopping on supported devices.
  • Bank Transfers: For larger transactions or international orders, we also accept bank transfers. Please contact our customer service team for more details regarding this option.
  • Gift Cards: We accept PrimeFusionPC gift cards for online purchases. You can redeem your gift card at checkout.

2. Payment Security

We prioritize your security and use industry-standard encryption protocols to protect your payment information. All transactions made on PrimeFusionPC are processed securely through trusted payment gateways.

  • Secure Socket Layer (SSL): Our website is equipped with SSL encryption, ensuring that your personal and payment details are transmitted securely.
  • PCI-DSS Compliance: We comply with Payment Card Industry Data Security Standards (PCI-DSS) to ensure that your payment information is handled securely.
  • Fraud Prevention: We continuously monitor for fraudulent transactions and reserve the right to decline payments if we suspect any suspicious activity.

3. Order Processing

Once your order has been placed, we will process your payment and begin preparing your items for shipment. Please note that:

  • Payment Authorization: All payments must be authorized before processing. In rare cases, payment authorization may take longer if there are issues with the payment method.
  • Order Confirmation: After payment is successfully processed, you will receive an order confirmation email with your order details and tracking information once shipped.
  • Payment Decline: If your payment is declined for any reason, we will notify you immediately, and you may be asked to provide an alternate payment method to complete your purchase.

4. Taxes and Fees

  • Sales Tax: Sales tax will be applied to orders based on the state or country of the shipping address. The applicable tax rate will be calculated at checkout.
  • Shipping Fees: Shipping costs are calculated separately at checkout, depending on your location and the shipping method you select.
  • International Fees: For international orders, the customer is responsible for any customs duties, import taxes, or additional fees associated with the delivery. These fees are not included in the shipping charge and are payable upon delivery.

5. Currency

All prices on our website are listed in US Dollars (USD). If you are shopping from outside the United States, your bank or payment processor will convert the currency to your local currency, and any applicable foreign exchange rates may apply.

6. Payment Issues

If you experience any issues during the payment process, please follow these steps:

  • Double-check payment details: Ensure that your credit/debit card information, billing address, and payment method are entered correctly.
  • Contact us for assistance: If you continue to experience payment issues, feel free to reach out to our customer support team at info@primefusionpc.com or call our hotline at (607) 546-5991. We are happy to assist you with troubleshooting any payment-related concerns.

7. Payment Confirmation and Invoices

After your order is placed and payment is processed successfully, you will receive an email confirmation containing the details of your purchase. If you require a formal invoice for your purchase, please contact us, and we will gladly provide it.

8. Contact Information

If you have any questions or concerns regarding payment, feel free to reach out to our customer support team:

At PrimeFusionPC, we are committed to offering you a secure, seamless, and trustworthy payment experience. If you have any further questions or need assistance with the payment process, don’t hesitate to contact us. We are here to help!